Help and support for private & business customers
Customer service
You are our focus. Whether you have questions about your order, would like individual advice or are experiencing challenges with the goods delivered - our team is here to help you. We understand the unique requirements of business customers and strive to provide solutions that meet your needs.
How we can help you:
- Order Inquiries: Do you have questions about your current order or would you like to place a new order? We're here to make the process as smooth as possible.
- Personal advice: Are you looking for products or services that are tailored precisely to the needs of your company? Let our experts advise you.
- Problem solving: If you have any difficulties with a delivery or product, do not hesitate to contact us. We will work quickly and efficiently to find a satisfactory solution.
Contact us:
- Email: For general inquiries or detailed support, please write to us at info@queence.de . We strive to process all emails quickly and efficiently.
- Send us your high-resolution photos and, as experts in large format printing, we will transform them into impressive works of art. To send individual images, please use WeTransfer and send them to editions@c-con.com . For us, service is our top priority.
- Telephone customer service: For direct support or if you would prefer to speak to us in person, you can reach our customer service team on 0521 – 52020-0 . Our team is available during our business hours and will be happy to help you.
Our promise:
We are committed to providing superior service and support to ensure customer satisfaction. Your success is our goal.
Thank you for choosing queence by CCON GmbH.